Shipping Policy

Thank you for choosing Recover.ae for your recovery product needs. Please review our shipping policy to understand how we process and deliver your orders.

1. Order Processing:

Orders are typically processed within 3 business days after payment confirmation. Please note that processing times may vary during peak seasons or promotions.

2. Shipping Methods:

We offer standard shipping for all orders. The estimated delivery time will depend on your location and the shipping option selected during the checkout process. Customers can view available shipping options and estimated delivery times during checkout.

Shipping will be done by a third-party courier. Avoid any delivery delay by providing your full address along with your contact details.

3. Shipping Costs:

Shipping costs are calculated based on the weight of the items in your order and the shipping destination. The total shipping cost will be displayed during the checkout process before completing your purchase.

4. Shipping Destinations:

We currently offer shipping within the United Arab Emirates. For international shipping inquiries, please contact our customer support team at info@recover.ae.

5. Tracking Information:

Once your order has been shipped, you will receive an email with the tracking information. You can track the status of your shipment through the provided tracking number.

6. Delivery Times:

The estimated delivery time will be provided during the checkout process based on your selected shipping option. Please note that delivery times are indicative and may vary due to external factors such as customs clearance or unforeseen delays.

7. Undeliverable Packages:

If a package is undeliverable due to an incorrect address provided by the customer or if the package is refused, the customer will be responsible for the return shipping costs and any additional fees incurred.

8. Customs and Duties:

For international orders, customers are responsible for any customs duties or taxes imposed by their country. recover.ae is not responsible for any delays or additional charges due to customs processing.

9. Delivery Issues:

In the event of delivery issues or if your package does not arrive within the estimated delivery time, please contact our customer support team at info@recover.ae. We will work to resolve the issue promptly.

10. Legal Compliance:

This shipping policy is designed to comply with the consumer protection laws of the United Arab Emirates.

11. Review:

We reserve the right to review and update this shipping policy periodically. Any changes will be communicated on our website. Thank you for choosing recover.ae. We appreciate your trust in our products and services.