Cancellation & Replacement Policy
Welcome to CPJO General Trading FZCO T/A Recover.ae, your trusted source for recovery products. We are committed to providing excellent customer service, and we want to ensure you have a clear understanding of our cancellation and replacement policies.
Cancellation Policy:
- Cancellation Period: Customers have the right to cancel their orders within 48 hours of placing the order without incurring any charges.
- Cancellation Process: To cancel an order, please contact our customer support team via email or phone, at contact@recover.ae or 0544043663.
- Refund Policy: We will offer a full refund, minus any non-refundable fees, such as shipping or processing fees, which will be clearly communicated.
Replacement Policy:
● Conditions for Replacement: Customers may request a replacement for a product in the case of defects, damages during shipping, or other valid reasons. The process for initiating a replacement request is as follows:
Contact our customer support team within 30 days of receiving the product.
Provide all relevant details, including order number, product name, and a description of the issue, photos or videos will be also be helpful.
Follow the instructions provided by our support team for returning the item.
Additional Information:
Return Shipping: Customers may be responsible for the cost of return shipping unless otherwise specified. If we offer free returns or replacements, this information will be explicitly stated.
Timelines for Processing: We aim to process cancellations, refunds, and
replacements within 10 days.. Timelines may vary, and we appreciate your
patience.
Contact Information: If you have any questions or concerns regarding our cancellation and replacement policies, please contact our customer support team at contact@recover.ae.
Legal Disclaimer: This policy is subject to change, and any updates will be communicated to customers. By making a purchase on our website, you agree to abide by the terms outlined in this policy.
Thank you for choosing CPJO General Trading FZCO T/A Recover.ae. We appreciate your trust in our products and services.
Now Cryptocurrency Payments Accepted
Why Crypto?
Cryptocurrency has become a trusted payment solution worldwide—fast, borderless, and secure. For our customers in the UAE and across the globe, this means greater flexibility and choice when investing in your recovery journey.
By embracing crypto, Recover is aligning with the needs of high-performance individuals who value both cutting-edge wellness tools and modern financial convenience.
How It Works at Recover?
To ensure every transaction is safe and straightforward, we partner with Pallapay, a trusted UAE-based crypto payment processor.
Contact UsStep 1: Confirm Your Order
Once you’ve chosen your ice bath, sauna, or recovery tool, let us know you’d like to pay with cryptocurrency.
Step 2: Receive a Secure Link
We’ll send a personalised, secure payment link directly to your email address.
Step 3: Complete Your Transaction
Pallapay will securely process your chosen cryptocurrency, whether it’s Bitcoin, Ethereum, or other leading digital currencies.
Step 4: Order Confirmation
As soon as the payment is verified, we’ll confirm your order and arrange delivery or installation.
Now Accepts Cryptocurrency Payments
Benefits of Paying with Crypto
Global Access
Make purchases from anywhere in the world without worrying about currency conversions or bank transfer delays.
Security & Transparency
Every payment is processed through blockchain technology and a secure gateway, with full confirmation from Recover.
Fast & Flexible
A smooth process designed around you, giving you more control over how you pay.
Recovery Meets Innovation
At Recover, we believe recovery is about more than just the body—it’s about lifestyle. Accepting cryptocurrency reflects our commitment to innovation, to convenience, and to helping you take control of your health in ways that fit your life.
Ready to Pay with Crypto?
Get in touch with our team at recover.ae to place your order and request a secure crypto payment link today.
Get In Touch